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Whatever the case may be, car accident, home burglary or otherwise, we’re here to get your life back in order. <a title="Brokers + Agents Info" href="https://thecommonwell.ca/find-a-broker/">Your broker or agent</a> is your first point of contact. They’ll get you started with making your claim. Please contact them as soon as the incident occurs.</p><p>You can also reach out to your <a title="Our Regional Offices" href="https://thecommonwell.ca/contact-us/">regional office</a> of The Commonwell for further information about a claim you’ve made or will place, by calling one of the toll-free numbers:</p><p>Making a claim as quickly as you can is important, so that we can start the process of getting your home, vehicle, business, farm or watercraft back to the way they should be.</p><div id="wp-accordion-1" class="wp-accordion wpui-light wpui-styles wpui-tabs-horizontal" data-style="wpui-light"><h3 class="wp-tab-title" id="accordion1">how to start a claim</h3><div class="wp-tab-content"><div class="wp-tab-content-wrapper"><h2>DON’T WORRY. REPORT IT.</h2><p>It happens to the best of us. Whatever the case may be, car accident, home burglary or otherwise, we’re here to get your life back in order. Fast.</p><p><a title="Brokers + Agents Info" href="https://thecommonwell.ca/brokers-agents-info/">Your broker or agent </a>is your first point of contact. They’ll get you started with making your claim. Please contact them as soon as the incident occurs.</p><p>You can also reach out to your Claims team at <a title="Contact Us" href="https://thecommonwell.ca/contact-us/">The Commonwell</a> for further information about a claim you’ve made or will place, by calling our the toll-free number:</p><h5>1.855.436.5883</h5><p>For any after hour or emergency claims, you can use the number noted above.</p><p>Making a claim as quickly as you can is important, so that we can start the process of getting your home, vehicle, business, farm or watercraft back to the way they should be.</p><h3>Partnership with ClaimsPro</h3><p>The Commonwell Mutual Insurance Group upgraded its after-hours claims handling to improve customer service. We are providing ClaimsPro with access to policy information on an inquiry basis to help provide a maximum level of responsive assistance and direction to our mutual customers when CMIG claims are reported after hours. This will eliminate delays caused by the need to confirm coverage the next business day.</p><p>ClaimsPro has been managing claims on behalf of Canada’s largest insurers and self-insured corporations since 1986. They have broad coverage with over 90 branches coast-to-coast and over 1000 employees.</p><p>They will be providing our clients with the most comprehensive claims management technology and business processes available in the market today. What they bring to the table is predictability:<br /> • Continuity of claims handling<br /> • Superior Customer Service</p><p>They will be processing property and auto claims on an immediate basis 24/7 and your broker will now receive an after-hours notification by email when a claim has reported.</p><p>Working with ClaimsPro enhances the overall claims experience The Commonwell Mutual brings to its broker partners and their clients.</p><h5>Automobile Glass Claims</h5><p>To report a comprehensive glass claim please click on the ‘Windshield Repair and Replacement’ tab</p><h5>Preferred Vendors</h5><p>For a list of our approved automobile repair shops please click on the ‘Preferred Body Shop’ tab.<br /> For a list of our approved contractors please click on the ‘Preferred Contractor List’ tab.</p><h5>Towing Services</h5><p>For towing assistance related to an accident or a claim please click on the ‘Secondary Towing Assistance’ tab.<br /></div></div><h3 class="wp-tab-title" id="accordion2">important claims tips, and advice</h3><div class="wp-tab-content"><div class="wp-tab-content-wrapper"><p>Whether it’s a car accident, a burglary at home or at the store, perhaps a problem with your boat; you’ll want to report it. While we’re here to ensure a smooth claims process, starting with a call to your <a title="Brokers + Agents Info" href="https://thecommonwell.ca/brokers-agents-info/">broker or agent</a>, there are a few things that you should do as soon as the incident occurs and shortly afterwards:</p><ul><li>Report any auto accident to the police, regardless of who’s at fault.</li><li>Also report a burglary or loss from theft to the police.</li><li>Provided that it’s safe to do so, go ahead with any minor temporary repairs and/or take other steps to protect your property from further damage. Maintain records of any expenses during these temporary repairs to provide to your adjuster.</li><li>Don’t dispose of any damaged items as the adjuster may want to have a look at them.</li><li>Your insurance adjuster will contact you and help you proceed with your claim. They’ll explain what forms or documents you’ll need to complete the claim.</li><li>Please provide us with all phone numbers for where we can reach you.</li></ul><p>We’ve provided some quick links which are in PDF and can be printed off for ease of accessibility:</p><p><a href="https://thecommonwell.ca/wp-content/uploads/2015/02/What-to-do-in-Case-of-An-Accident.pdf" target="blank" rel="noopener noreferrer">What to do in the event of An Auto Accident</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/Water.pdf" target="blank" rel="noopener noreferrer">Water</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/Lightning-and-Electrical.pdf" target="blank" rel="noopener noreferrer">Lightning and Electrical</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/Fraud.pdf" target="blank" rel="noopener noreferrer">Fraud</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/Theft.pdf" target="blank" rel="noopener noreferrer">Theft</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/Wood-Stoves.pdf" target="blank" rel="noopener noreferrer">Wood Stoves</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/Damage-to-home-and-contents.pdf" target="blank" rel="noopener noreferrer">Damage to home and contents</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2015/02/Claims-Made-Against-You.pdf" target="blank" rel="noopener noreferrer">Claims Made Against You</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/Commercial.pdf" target="blank" rel="noopener noreferrer">Commercial</a></p></div></div><h3 class="wp-tab-title" id="accordion3"> preferred automobile repair facilities</h3><div class="wp-tab-content"><div class="wp-tab-content-wrapper"><p>We are pleased to provide you with a list of our preferred Body Shop List under our ACE program – Accredited Commonwell Experts. If you ever make a claim on your car, you have the choice to work with our ACE Program. This program was designed with our policyholders in mind. Through our ACE program, you will deal with certified collision repair shops that offer the highest standards of workmanship, quality and customer satisfaction, while ensuring easy access to fair and honest damage assessments completed promptly and efficiently.</p><p>Please click on the link to view the list: <a href="https://thecommonwell.ca/wp-content/uploads/2014/10/ACE-Collision-Centres-2018.xlsx">ACE Collision Centres</a><br /></div></div><h3 class="wp-tab-title" id="accordion4">preferred contractor list</h3><div class="wp-tab-content"><div class="wp-tab-content-wrapper"><p>We are pleased to provide you with a list of our preferred Contractor List under our ACE program – Accredited Commonwell Experts. If you ever make a claim on a property you own, you have the choice to work with our ACE Program. This program was designed with our policyholders in mind. Through our ACE program, you will deal with certified local contractors that offer the highest standards of workmanship, quality and customer satisfaction, while ensuring easy access to fair and honest damage assessments completed promptly and efficiently.</p><p>Please click on the link to view the list:</p><p><a href="https://thecommonwell.ca/wp-content/uploads/2020/02/CMIG-ACE-Preferred-Contractors-Final-Feb-28-2.pdf">ACE Property Contractors</a></p><p><a href="https://thecommonwell.ca/wp-content/uploads/2014/10/ACE-Collision-Centres.pdf">ACE Collision Centres</a></p></div></div><h3 class="wp-tab-title" id="accordion5">Windshield Repair and Replacement</h3><div class="wp-tab-content"><div class="wp-tab-content-wrapper"><h3>Our Partnership with Uniban Canada</h3><p>The Commonwell Mutual Insurance Group partnered with UNIBAN CANADA to manage all our glass claims effective Tuesday, February 4 2020.</p><p>You or a glass shop of your choosing can contact the Glass Claim Centre at 1-855-933-2767 to report a comprehensive glass claim and receive approval to proceed with the glass claim. The shop can also report via UNIBAN’s Conversense self-serve glass portal. It’s that easy!!</p><p>We are providing UNIBAN with access to policy inquiry features to help provide a maximum level of responsive assistance and direction to our mutual customers.</p><p>There are many reasons why The Commonwell Mutual Insurance Group partnered with UNIBAN. UNIBAN provides superior customer service and they have effectively demonstrated an ability to control claim costs and wait times. A better customer experience along with competitive costs translates to a winning formula for our policy holders and broker partners.</p><p>Backed by Driven Brands, Uniban Canada, is a leading technology-enabled provider of replacement, repair and calibration services for automotive glass and related advanced driver assistance systems (ADAS), serving vehicle owners and insurance carriers. Within Canada, the Company currently operates 19 distribution centers and services its clientele through more than 220 service centers and 300 mobile units, as well as cutting-edge on-demand claims technology.</p><h5>This program is specific to comprehensive glass claims only, no changes for other claim reporting.<strong><br /> </strong></h5></div></div><h3 class="wp-tab-title" id="accordion6">secondary towing services</h3><div class="wp-tab-content"><div class="wp-tab-content-wrapper"><h3>Our Partnership with Road Canada</h3><p>The Commonwell Mutual Insurance Group partnered with Road Canada a MAPFRE company – TESTED, PROVEN, TRUSTED provider of towing service.</p><p>Had an accident? Need your car moved from a bodyshop? Call this number <b>1.888.234.4914</b> – for immediate roadside assistance please press ‘6’.</p><p>Road Canada will ensure your vehicle is transported in a safe, prompt, timely fashion to one of our ACE shops or a location of your choice. They will coordinate billing directly with The Commonwell, for a hassle free experience.<br /></div></div><h3 class="wp-tab-title" id="accordion7">Rental Cars</h3><div class="wp-tab-content"><div class="wp-tab-content-wrapper"><h3>Our Partnership with Enterprise</h3><p>The Commonwell Mutual Insurance Group has partnered with Enterprise Rent A Car for a provision of convenient and hassle free car rental.</p><p>Had an accident? Need a car rental? Call Enterprise for roadside assistance at <b>1.800.307.6666</b> and to make a reservation please call <b>1.800.261.7331</b> (open 24hrs)</p><p>If you want to make an on-line reservation please click <a href="http://www.enterpriserentacar.ca/car_rental/home.do"><span style="color: #0000ff;">www.enterpriserentacar.ca</span></a></p></div></div></div><h2>Find an ace body shop/ace property contractor</h2><p>After more than one hundred years in the mutual insurance business, we really know our stuff – and a whole network of related professionals.</p><p>We’ve worked closely with our brokers and reviewed feedback from our policyholders to put together an ACE list – Accredited Commonwell Experts, that is. If the time ever comes for you to make a vehicle claim, this list of ACE folk will be there to help.</p><p>Go ahead and search for an expert in your area with the search tool below, and get your trusted car or truck back on the beaten track.</p><p>And of course, feel free to reach out to your <a title="Find a Broker" href="https://thecommonwell.ca/find-brokers/" target="_blank" rel="noopener noreferrer">broker or agent </a>for further guidance.</p><div><div id="wpsl-wrap"><div class="wpsl-search wpsl-clearfix "><div id="wpsl-search-wrap"> <label id="label-search-input" for="wpsl-search-input">Search:</label><form id="wpsl-form" autocomplete="off"><div class="wpsl-input"> <input id="wpsl-search-input" type="text" value="" name="wpsl-search-input" placeholder="Search Postal Code" aria-required="true" /> <input id="wpsl-search-btn" type="submit" value="Search"></div><div id="wpsl-radius"> <label for="wpsl-radius-dropdown">Search Radius</label> <select id="wpsl-radius-dropdown" class="wpsl-dropdown" name="wpsl-radius"><option value="10">10 km</option><option value="25">25 km</option><option selected="selected" value="50">50 km</option><option value="100">100 km</option> </select></div><div id="wpsl-category"> <label for="wpsl-category-list">Category filter</label><div class="wpsl-dropdown"><select name="wpsl-category" id="wpsl-category-list" class="" style="display: none;"><option class="level-0" value="20"> body shop</option><option class="level-0" value="22"> property contractor</option></select><span data-value="20" class="wpsl-selected-item"> body shop</span><div style="height: 0px;"><ul><li data-value="20" class="wpsl-selected-dropdown"> body shop</li><li data-value="22"> property contractor</li>/ul></div></div></div></div></form></div><div id="wpsl-result-list"> <strong>SEARCH RESULTS</strong> <br/>Select the body shop/ace property contractor most convenient to you:<br/><br/><div id="wpsl-stores" ><ul></ul></div></div><div id="wpsl-gmap" 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