helpscout-beacon.php 12.7 KB
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 348 349 350 351 352 353 354 355 356 357 358 359 360 361 362 363 364 365 366 367 368 369 370 371 372 373 374 375 376 377 378 379 380 381 382 383 384 385 386 387 388 389 390 391 392 393 394 395 396 397 398 399 400 401 402 403 404 405 406 407 408 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425 426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464
<?php

namespace Yoast\WP\SEO\Integrations\Admin;

use WPSEO_Addon_Manager;
use WPSEO_Admin_Asset_Manager;
use WPSEO_Tracking_Server_Data;
use WPSEO_Utils;
use Yoast\WP\SEO\Conditionals\Admin_Conditional;
use Yoast\WP\SEO\Config\Migration_Status;
use Yoast\WP\SEO\Helpers\Options_Helper;
use Yoast\WP\SEO\Integrations\Academy_Integration;
use Yoast\WP\SEO\Integrations\Integration_Interface;
use Yoast\WP\SEO\Integrations\Settings_Integration;
use Yoast\WP\SEO\Integrations\Support_Integration;

/**
 * Class WPSEO_HelpScout
 */
class HelpScout_Beacon implements Integration_Interface {

	/**
	 * The id for the beacon.
	 *
	 * @var string
	 */
	protected $beacon_id = '2496aba6-0292-489c-8f5d-1c0fba417c2f';

	/**
	 * The id for the beacon for users that have tracking on.
	 *
	 * @var string
	 */
	protected $beacon_id_tracking_users = '6b8e74c5-aa81-4295-b97b-c2a62a13ea7f';

	/**
	 * The products the beacon is loaded for.
	 *
	 * @var array
	 */
	protected $products = [];

	/**
	 * Whether to ask the user's consent before loading in HelpScout.
	 *
	 * @var bool
	 */
	protected $ask_consent = true;

	/**
	 * The options helper.
	 *
	 * @var Options_Helper
	 */
	protected $options;

	/**
	 * The array of pages we need to show the beacon on with their respective beacon IDs.
	 *
	 * @var array
	 */
	protected $pages_ids;

	/**
	 * The array of pages we need to show the beacon on.
	 *
	 * @var array
	 */
	protected $base_pages = [
		'wpseo_dashboard',
		Settings_Integration::PAGE,
		Academy_Integration::PAGE,
		Support_Integration::PAGE,
		'wpseo_search_console',
		'wpseo_tools',
		'wpseo_licenses',
		'wpseo_workouts',
		'wpseo_integrations',
	];

	/**
	 * The current admin page
	 *
	 * @var string|null
	 */
	protected $page;

	/**
	 * The asset manager.
	 *
	 * @var WPSEO_Admin_Asset_Manager
	 */
	protected $asset_manager;

	/**
	 * The migration status object.
	 *
	 * @var Migration_Status
	 */
	protected $migration_status;

	/**
	 * Headless_Rest_Endpoints_Enabled_Conditional constructor.
	 *
	 * @param Options_Helper            $options          The options helper.
	 * @param WPSEO_Admin_Asset_Manager $asset_manager    The asset manager.
	 * @param Migration_Status          $migration_status The migrations status.
	 */
	public function __construct( Options_Helper $options, WPSEO_Admin_Asset_Manager $asset_manager, Migration_Status $migration_status ) {
		$this->options       = $options;
		$this->asset_manager = $asset_manager;
		$this->ask_consent   = ! $this->options->get( 'tracking' );
		// phpcs:ignore WordPress.Security.NonceVerification.Recommended -- Reason: We are not processing form information.
		if ( isset( $_GET['page'] ) && \is_string( $_GET['page'] ) ) {
			// phpcs:ignore WordPress.Security.NonceVerification.Recommended -- Reason: We are not processing form information.
			$this->page = \sanitize_text_field( \wp_unslash( $_GET['page'] ) );
		}
		else {
			$this->page = null;
		}
		$this->migration_status = $migration_status;

		foreach ( $this->base_pages as $page ) {
			if ( $this->ask_consent ) {
				// We want to be able to show surveys to people who have tracking on, so we give them a different beacon.
				$this->pages_ids[ $page ] = $this->beacon_id_tracking_users;
			}
			else {
				$this->pages_ids[ $page ] = $this->beacon_id;
			}
		}
	}

	/**
	 * {@inheritDoc}
	 */
	public function register_hooks() {
		\add_action( 'admin_enqueue_scripts', [ $this, 'enqueue_help_scout_script' ] );
		\add_action( 'admin_footer', [ $this, 'output_beacon_js' ] );
	}

	/**
	 * Enqueues the HelpScout script.
	 */
	public function enqueue_help_scout_script() {
		// Make sure plugins can filter in their "stuff", before we check whether we're outputting a beacon.
		$this->filter_settings();
		if ( ! $this->is_beacon_page() ) {
			return;
		}

		$this->asset_manager->enqueue_script( 'help-scout-beacon' );
	}

	/**
	 * Outputs a small piece of javascript for the beacon.
	 */
	public function output_beacon_js() {
		if ( ! $this->is_beacon_page() ) {
			return;
		}

		\printf(
			'<script type="text/javascript">window.%1$s(\'%2$s\', %3$s)</script>',
			( $this->ask_consent ) ? 'wpseoHelpScoutBeaconConsent' : 'wpseoHelpScoutBeacon',
			\esc_html( $this->pages_ids[ $this->page ] ),
			// phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped -- escaping done in format_json_encode.
			WPSEO_Utils::format_json_encode( (array) $this->get_session_data() )
		);
	}

	/**
	 * Checks if the current page is a page containing the beacon.
	 *
	 * @return bool
	 */
	private function is_beacon_page() {
		$return = false;
		if ( ! empty( $this->page ) && $GLOBALS['pagenow'] === 'admin.php' && isset( $this->pages_ids[ $this->page ] ) ) {
			$return = true;
		}

		/**
		 * Filter: 'wpseo_helpscout_show_beacon' - Allows overriding whether we show the HelpScout beacon.
		 *
		 * @api bool - Whether we show the beacon or not.
		 */
		return \apply_filters( 'wpseo_helpscout_show_beacon', $return );
	}

	/**
	 * Retrieves the identifying data.
	 *
	 * @return string The data to pass as identifying data.
	 */
	protected function get_session_data() {
		// Short-circuit if we can get the needed data from a transient.
		$transient_data = \get_transient( 'yoast_beacon_session_data' );

		if ( \is_array( $transient_data ) ) {
			return WPSEO_Utils::format_json_encode( $transient_data );
		}

		$current_user = \wp_get_current_user();

		// Do not make these strings translatable! They are for our support agents, the user won't see them!
		$data = \array_merge(
			[
				'name'               => \trim( $current_user->user_firstname . ' ' . $current_user->user_lastname ),
				'email'              => $current_user->user_email,
				'Languages'          => $this->get_language_settings(),
			],
			$this->get_server_info(),
			[
				'WordPress Version'    => $this->get_wordpress_version(),
				'Active theme'         => $this->get_theme_info(),
				'Active plugins'       => $this->get_active_plugins(),
				'Must-use and dropins' => $this->get_mustuse_and_dropins(),
				'Indexables status'    => $this->get_indexables_status(),
			]
		);

		if ( ! empty( $this->products ) ) {
			$addon_manager = new WPSEO_Addon_Manager();
			foreach ( $this->products as $product ) {
				$subscription = $addon_manager->get_subscription( $product );

				if ( ! $subscription ) {
					continue;
				}

				$data[ $subscription->product->name ] = $this->get_product_info( $subscription );
			}
		}

		// Store the data in a transient for 5 minutes to prevent overhead on every backend pageload.
		\set_transient( 'yoast_beacon_session_data', $data, ( 5 * \MINUTE_IN_SECONDS ) );

		return WPSEO_Utils::format_json_encode( $data );
	}

	/**
	 * Returns basic info about the server software.
	 *
	 * @return array
	 */
	private function get_server_info() {
		$server_tracking_data = new WPSEO_Tracking_Server_Data();
		$server_data          = $server_tracking_data->get();
		$server_data          = $server_data['server'];

		$fields_to_use = [
			'Server IP'        => 'ip',
			'PHP Version'      => 'PhpVersion',
			'cURL Version'     => 'CurlVersion',
		];

		$server_data['CurlVersion'] = $server_data['CurlVersion']['version'] . ' (SSL Support ' . $server_data['CurlVersion']['sslSupport'] . ')';

		$server_info = [];

		foreach ( $fields_to_use as $label => $field_to_use ) {
			if ( isset( $server_data[ $field_to_use ] ) ) {
				$server_info[ $label ] = \esc_html( $server_data[ $field_to_use ] );
			}
		}

		// Get the memory limits for the server and, if different, from WordPress as well.
		$memory_limit                 = \ini_get( 'memory_limit' );
		$server_info['Memory limits'] = 'Server memory limit: ' . $memory_limit;

		if ( $memory_limit !== \WP_MEMORY_LIMIT ) {
			$server_info['Memory limits'] .= ', WP_MEMORY_LIMIT: ' . \WP_MEMORY_LIMIT;
		}

		if ( $memory_limit !== \WP_MAX_MEMORY_LIMIT ) {
			$server_info['Memory limits'] .= ', WP_MAX_MEMORY_LIMIT: ' . \WP_MAX_MEMORY_LIMIT;
		}

		return $server_info;
	}

	/**
	 * Returns info about the Yoast SEO plugin version and license.
	 *
	 * @param object $plugin The plugin.
	 *
	 * @return string The product info.
	 */
	private function get_product_info( $plugin ) {
		if ( empty( $plugin ) ) {
			return '';
		}

		$product_info = \sprintf(
			'Expiration date %1$s',
			$plugin->expiry_date
		);

		return $product_info;
	}

	/**
	 * Returns the WordPress version + a suffix about the multisite status.
	 *
	 * @return string The WordPress version string.
	 */
	private function get_wordpress_version() {
		global $wp_version;

		$wordpress_version = $wp_version;
		if ( \is_multisite() ) {
			$wordpress_version .= ' (multisite: yes)';
		}
		else {
			$wordpress_version .= ' (multisite: no)';
		}

		return $wordpress_version;
	}

	/**
	 * Returns information about the current theme.
	 *
	 * @return string The theme info as string.
	 */
	private function get_theme_info() {
		$theme = \wp_get_theme();

		$theme_info = \sprintf(
			'%1$s (Version %2$s, %3$s)',
			\esc_html( $theme->display( 'Name' ) ),
			\esc_html( $theme->display( 'Version' ) ),
			\esc_attr( $theme->display( 'ThemeURI' ) )
		);

		if ( \is_child_theme() ) {
			$theme_info .= \sprintf( ', this is a child theme of: %1$s', \esc_html( $theme->display( 'Template' ) ) );
		}

		return $theme_info;
	}

	/**
	 * Returns a stringified list of all active plugins, separated by a pipe.
	 *
	 * @return string The active plugins.
	 */
	private function get_active_plugins() {
		$updates_available = \get_site_transient( 'update_plugins' );

		$active_plugins = '';
		foreach ( \wp_get_active_and_valid_plugins() as $plugin ) {
			$plugin_data             = \get_plugin_data( $plugin );
			$plugin_file             = \str_replace( \trailingslashit( \WP_PLUGIN_DIR ), '', $plugin );
			$plugin_update_available = '';

			if ( isset( $updates_available->response[ $plugin_file ] ) ) {
				$plugin_update_available = ' [update available]';
			}

			$active_plugins .= \sprintf(
				'%1$s (Version %2$s%3$s, %4$s) | ',
				\esc_html( $plugin_data['Name'] ),
				\esc_html( $plugin_data['Version'] ),
				$plugin_update_available,
				\esc_attr( $plugin_data['PluginURI'] )
			);
		}

		return $active_plugins;
	}

	/**
	 * Returns a CSV list of all must-use and drop-in plugins.
	 *
	 * @return string The active plugins.
	 */
	private function get_mustuse_and_dropins() {
		$dropins         = \get_dropins();
		$mustuse_plugins = \get_mu_plugins();

		if ( ! \is_array( $dropins ) ) {
			$dropins = [];
		}

		if ( ! \is_array( $mustuse_plugins ) ) {
			$mustuse_plugins = [];
		}

		return \sprintf( 'Must-Use plugins: %1$d, Drop-ins: %2$d', \count( $mustuse_plugins ), \count( $dropins ) );
	}

	/**
	 * Return the indexables status details.
	 *
	 * @return string The indexables status in a string.
	 */
	private function get_indexables_status() {
		$indexables_status  = 'Indexing completed: ';
		$indexing_completed = $this->options->get( 'indexables_indexing_completed' );
		$indexing_reason    = $this->options->get( 'indexing_reason' );

		$indexables_status .= ( $indexing_completed ) ? 'yes' : 'no';
		$indexables_status .= ( $indexing_reason ) ? ', latest indexing reason: ' . \esc_html( $indexing_reason ) : '';

		foreach ( [ 'free', 'premium' ] as $migration_name ) {
			$current_status = $this->migration_status->get_error( $migration_name );

			if ( \is_array( $current_status ) && isset( $current_status['message'] ) ) {
				$indexables_status .= ', migration error: ' . \esc_html( $current_status['message'] );
			}
		}

		return $indexables_status;
	}

	/**
	 * Returns language settings for the website and the current user.
	 *
	 * @return string The locale settings of the site and user.
	 */
	private function get_language_settings() {
		$site_locale = \get_locale();
		$user_locale = \get_user_locale();

		$language_settings = \sprintf(
			'Site locale: %1$s, user locale: %2$s',
			( \is_string( $site_locale ) ) ? \esc_html( $site_locale ) : 'unknown',
			( \is_string( $user_locale ) ) ? \esc_html( $user_locale ) : 'unknown'
		);

		return $language_settings;
	}

	/**
	 * Returns the conditionals based on which this integration should be active.
	 *
	 * @return array The array of conditionals.
	 */
	public static function get_conditionals() {
		return [ Admin_Conditional::class ];
	}

	/**
	 * Allows filtering of the HelpScout settings. Hooked to admin_head to prevent timing issues, not too early, not too late.
	 */
	protected function filter_settings() {
		/**
		 * Filter: 'wpseo_helpscout_beacon_settings' - Allows overriding the HelpScout beacon settings.
		 *
		 * @api string - The HelpScout beacon settings.
		 */
		$filterable_helpscout_setting = [
			'products'  => $this->products,
			'pages_ids' => $this->pages_ids,
		];

		$helpscout_settings = \apply_filters( 'wpseo_helpscout_beacon_settings', $filterable_helpscout_setting );

		$this->products  = $helpscout_settings['products'];
		$this->pages_ids = $helpscout_settings['pages_ids'];
	}
}